Support Board
Date/Time: Sun, 21 Dec 2025 17:36:20 +0000
I can't open orders
View Count: 268
| [2024-10-30 13:39:00] |
| User679271 - Posts: 1 |
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After linking my TopStep account to Sierra, I cannot open orders. What could be the reason? When I press the buy button, Sierra does not open orders. All data from Rithmic entered correctly.
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| [2024-10-30 16:02:02] |
| John - SC Support - Posts: 43555 |
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After you try to place an order, get us the information from your "Trade Service Log" by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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