Support Board
Date/Time: Thu, 06 Nov 2025 09:40:29 +0000
Connecting Sierra with Trading Platform Help (TPH)
View Count: 661
| [2024-10-20 00:47:28] |
| User214155 - Posts: 2 |
|
anyone else using Trading Platform Help? I have followed their (TPH) instructions. They have my acct name but when I open Sierra, there are no files to upload. Once I "enabled studies and files set to download" There should be several files that are shown to download and there are none. I'm not sure if this is a glitch with 2695 version. Per TPH this the files should show up automatically after I gave them my username...Any suggestions?
|
| [2024-10-20 14:01:29] |
| cesium932841 - Posts: 170 |
|
this is a tph issue, contact them since you purchased their support service and chartbooks, without having their chartbook its hard to know what the error is
Date Time Of Last Edit: 2024-10-20 15:43:58
|
| [2024-10-21 18:46:50] |
| User214155 - Posts: 2 |
|
Thank you. I finally figured it out. I had to delete and re-install Sierra as I had accidentally deleted some things I shouldn't have... All good now.
|
To post a message in this thread, you need to log in with your Sierra Chart account: