Support Board
Date/Time: Sun, 11 May 2025 04:02:49 +0000
Charts not moving
View Count: 164
| [2024-09-06 14:12:10] |
| User417754 - Posts: 5 |
|
Ma charts don't move. The message log : 2024-09-06 09:08:19.579 | Teton CME Order Routing | Firm: AMP 2024-09-06 09:08:19.579 | Teton CME Order Routing | Connecting to the server futurestrading17.sierracharts.com. Port 11066 2024-09-06 09:08:19.581 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-09-06 09:08:19.581 | DTC Client socket (1) | New receive buffer size: 0 2024-09-06 09:08:19.581 | DTC Client socket (1) | Connecting to IP: 208.185.224.132. 2024-09-06 09:08:19.693 | Teton CME Order Routing | Network connection to server complete. 2024-09-06 09:08:19.693 | Teton CME Order Routing | Starting socket receive thread. 2024-09-06 09:08:19.693 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-09-06 09:08:20.015 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-09-06 09:08:20.015 | Teton CME Order Routing | Sending logon request message. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Received logon response. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50174. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-09-06 09:08:20.671 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Trading is supported. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Order cancel and replace is supported. 2024-09-06 09:08:20.671 | Teton CME Order Routing | OCO Orders supported. 2024-09-06 09:08:20.671 | Teton CME Order Routing | Bracket Orders supported. 2024-09-06 09:08:20.671 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-09-06 09:08:20.671 | Teton CME Order Routing | Connected to server complete. 2024-09-06 09:08:20.673 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-09-06 09:08:20.673 | Updated verified funded futures trading account ending date to: 2024-10-06 14:08:20 2024-09-06 09:08:20.674 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-09-06 09:08:20.675 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-06 13:56:11.919491 2024-09-06 09:08:20.791 | Updated verified funded futures trading account ending date to: 2024-10-06 14:08:20 2024-09-06 09:08:20.791 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=188187 2024-09-06 09:08:20.794 | Mapping NQU24_FUT_CME to NQU24. Service code: cme 2024-09-06 09:08:20.794 | Using symbol data fast lookup vector 2024-09-06 09:08:20.794 | Delayed Data Feed | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 1 Service code: cme 2024-09-06 09:08:20.794 | Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-09-06 09:08:20.795 | DTC Client socket (2) | Creating socket. 2024-09-06 09:08:20.795 | DTC Client socket (2) | New receive buffer size: 0 2024-09-06 09:08:20.795 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-09-06 09:08:20.796 | Delayed Data Feed | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 1 2024-09-06 09:08:20.796 | Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-09-06 09:08:20.796 | Intraday data recording state for symbol NQU24_FUT_CME is set to download 'Pending'. 2024-09-06 09:08:20.796 | Triggering next historical data download in queue. 2024-09-06 09:08:20.826 | Delaying start of download for NQU24_FUT_CME. 2024-09-06 09:08:20.906 | Delayed Data Feed | Network connection to server complete. 2024-09-06 09:08:20.906 | Delayed Data Feed | Starting socket receive thread. 2024-09-06 09:08:20.906 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-09-06 09:08:21.050 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2024-09-06 09:08:21.050 | Delayed Data Feed | Sending logon request message. 2024-09-06 09:08:21.798 | Delayed Data Feed | Received logon response. 2024-09-06 09:08:21.798 | Delayed Data Feed | Server Name: SC Realtime Server. 2024-09-06 09:08:21.798 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2024-09-06 09:08:21.798 | Delayed Data Feed | Successfully connected. 2024-09-06 09:08:21.798 | Delayed Data Feed | Trading is not supported. 2024-09-06 09:08:21.798 | Delayed Data Feed | MarketDepthIsSupported: 1 2024-09-06 09:08:21.798 | Delayed Data Feed | Restarting real-time data updates for symbol: NQU24_FUT_CME -> NQU24 2024-09-06 09:08:21.985 | Delayed Data Feed | Setting external service identifier for symbol NQU24_FUT_CME to 4358 2024-09-06 09:08:21.985 | Delayed Data Feed | Received security definition for symbol NQU24_FUT_CME 2024-09-06 09:08:26.829 | HD Request # 12 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-09-06 09:08:26.831 | HD Request # 12 | Download start date-time: 2024-09-06 09:06:28.000000. File last date-time: 2024-09-06 09:06:28.897000 2024-09-06 09:08:26.831 | HD Request # 12 | Using server: ds26.sierracharts.com port 10149 2024-09-06 09:08:26.831 | Socket (3) | Creating socket. 2024-09-06 09:08:26.831 | Socket (3) | New receive buffer size: 0 2024-09-06 09:08:26.831 | Socket (3) | Connecting to IP: 69.39.70.243. 2024-09-06 09:08:27.061 | HD Request # 12 | Setting DTC encoding to Binary VLS 2024-09-06 09:08:27.061 | HD Request # 12 | Sending historical data logon request message. 2024-09-06 09:08:27.656 | HD Request # 12 | Requesting Intraday data. Start date-time: 2024-09-06 09:06:28. Record interval: 0. Symbol: NQU24 2024-09-06 09:08:27.766 | HD Request # 12 | Decompressing data. 2024-09-06 09:08:27.886 | HD Request # 12 | Receiving Intraday data for NQU24_FUT_CME starting at 2024-09-06 09:06:28.025000 2024-09-06 09:08:27.993 | Socket (3) | CloseSocket call. 2024-09-06 09:08:27.993 | Historical data download thread signaled to stop. 2024-09-06 09:08:27.993 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-09-06 09:08:27.993 | HD Request # 12 | Timestamp of first Intraday data file record written: 2024-09-06 09:06:29.047000. 2024-09-06 09:08:27.993 | HD Request # 12 | Received 4252 Intraday data records from 2024-09-06 09:06:28.025000 to 2024-09-06 09:08:28.586000 (2.0 minutes. Delay: -0.6 seconds) and wrote 4214 records for NQU24_FUT_CME 2024-09-06 09:08:27.994 | HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2024-09-06 14:08:28.586000 2024-09-06 09:08:27.994 | HD Request # 12 | Completion time: 1s. 2024-09-06 09:08:27.994 | HD Request # 12 | Intraday data download complete for NQU24_FUT_CME. Unique request ID: 13 2024-09-06 09:08:27.994 | Removing historical data download ID 13. 2024-09-06 09:08:27.994 | Real-time Intraday chart data file updates started for NQU24_FUT_CME 2024-09-06 09:08:27.994 | Intraday chart data file opened for NQU24_FUT_CME 2024-09-06 09:08:27.994 | HD Request # 12 | Enabling Intraday chart updating for symbol. 2024-09-06 09:08:27.994 | 2024-09-06 09:08:27.994 | No download requests in the queue to start downloads for. 2024-09-06 09:08:28.052 | Opened cached Intraday file: C:\SierraChart\Data\NQU24_FUT_CME.scid. Thread ID: 57352 2024-09-06 09:08:28.104 | Socket (3) | Socket gracefully closed by remote side. 2024-09-06 09:08:28.104 | Socket (3) | Closed. |
| [2024-09-06 15:39:18] |
| John - SC Support - Posts: 39699 |
|
There is nothing in your log that shows any errors - quite the opposite, everything looks perfectly fine. If you are still having an issue, then refer to the following: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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