Support Board
Date/Time: Wed, 05 Nov 2025 13:35:30 +0000
overnight data missing
View Count: 332
| [2024-08-16 15:28:58] |
| User762680 - Posts: 7 |
|
I'm running version 2667. ALL of my charts when opened this morning, show a starting time of 8:00 am, thats when I opened Sierra. It does not show any overnight data. On my back-up computer everything is fine. I have checked all my settings on the current computer and they match exactly my back-up computer. Very odd as I did NOTHING to any settings whatsoever. Any help would be great. Both computers are running 2667 version. On my current charts (NQ), all previous starting times when I scroll back are midnight (like they should be), except today, all starting times are when I opened my Sierra Charts at 8:00 am. Date Time Of Last Edit: 2024-08-16 17:06:41
|
| [2024-08-16 18:06:44] |
| Sierra_Chart Engineering - Posts: 21315 |
|
Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-16 18:32:27] |
| User762680 - Posts: 7 |
|
Thank you its all fixed. Back to normal. I clicked on my chart, then "Edit", then "Delete all Data and Download" |
To post a message in this thread, you need to log in with your Sierra Chart account: