Support Board
Date/Time: Sat, 05 Jul 2025 15:17:40 +0000
v2663 giving tons of exceptions. v2661 works fine.
View Count: 456
| [2024-08-01 04:21:47] |
| User719512 - Posts: 316 |
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See (private) screen shots for the comparisons...
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Private File Private File |
| [2024-08-01 04:58:11] |
| Sierra_Chart Engineering - Posts: 20089 |
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We will check on that. Are you using OpenGL?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-01 05:05:56] |
| User719512 - Posts: 316 |
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Yes, use opengl is checked.
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| [2024-08-02 14:31:39] |
| User719512 - Posts: 316 |
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Saw a v2664 is available. This issue is not fixed and now even opening a new chartbook and new chart (with no studies of course) does not load. It just hangs and the "calculating charts" message is very small and in the upper left corner. Happy to provide more info if needed so you can see this happening...let me know. |
| [2024-08-02 21:47:23] |
| Sierra_Chart Engineering - Posts: 20089 |
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This issue was only resolved today but not yet released. There are issues with OpenGL support in the latest pre-releases. We have become aware of that. We will have a new release out late this evening or in the morning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-02 21:47:32
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| [2024-08-04 16:04:40] |
| User719512 - Posts: 316 |
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Hi Sierra Chart Engineering, just wanted to follow up and report that v2665 fixes the issues I was seeing with chart loading and the log messages.
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