Support Board
Date/Time: Wed, 14 May 2025 17:36:35 +0000
Data Gaps in Historical and Intraday Chart on ES
View Count: 216
| [2024-07-25 02:06:07] |
| JakeSmith - Posts: 12 |
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Hi, I've had this problem before and you guys recommended following the steps in the "Re-Downloading Continuous Futures Contract Data" which did fix the problem last time but now I don't know what the problem is. Hope you guys can help, much appreciated. |
 Capture.PNG / V - Attached On 2024-07-25 02:04:42 UTC - Size: 162.86 KB - 84 views |
| [2024-07-25 07:33:03] |
| Sierra_Chart Engineering - Posts: 19582 |
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That image is impossible to comprehend. We need a chart image following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) What is the date/Time range and time zone of the missing data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-25 12:30:12] |
| JakeSmith - Posts: 12 |
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https://www.sierrachart.com/image.php?Image=1721910413369.png This is just a picture of my weekly chart but the gap is in my yearly, quarterly and monthly as well. The gap occurred on 7/23/24 at 18:00 Eastern Time. |
| ESU24[M] MESU24 [CBV][M] 30 Min #3 2024-07-25 08_26_08.66.png / V - Attached On 2024-07-25 12:28:24 UTC - Size: 13.74 KB - 59 views |
| [2024-07-25 12:43:06] |
| Sierra_Chart Engineering - Posts: 19582 |
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This price gap does actually exist and it is correct: https://www.sierrachart.com/image.php?Image=1721911352654.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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