Support Board
Date/Time: Tue, 04 Nov 2025 15:26:36 +0000
You have open Positions with your trading service
View Count: 506
| [2024-06-18 17:27:01] |
| Tradester - Posts: 2 |
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Everything I can see I am flat on the day, however, when I try to shutdown SC today I am getting an error pop-up "You have open Positions with your trading service.". I am using "Teton CME Order Routing", I have verified with my clearing firm that I am flat. I normally have 3 instances (one for each monitor) running. Today I have only been trading on the main instance, and today they have all been sim trades. All trades today, as far as I know, were manual / no trade automation or backtesting or replay mode today. I tried what I thought was the brute force fix of Trade>Clear Trade Simulation Orders & Data, that did not correct the issue. Any guidance would be appreciated. Thank you! |
| [2024-06-18 19:09:25] |
| Sierra_Chart Engineering - Posts: 21303 |
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Do you see any positions in Trade >> Trade Positions Window?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-18 19:09:33
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| [2024-06-18 19:21:33] |
| Tradester - Posts: 2 |
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It's blank on the main instance! But on instance two I do see an entry for the prior month's contract?! That must be the issue, it is now gone! Yes that was it thank you so much!
Date Time Of Last Edit: 2024-06-18 19:25:16
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