Support Board
Date/Time: Sat, 17 Jan 2026 23:56:42 +0000
I can't connect
View Count: 433
| [2024-06-03 13:08:01] |
| User285770 - Posts: 41 |
|
I can't connect, what to do?
|
 Screenshot 2024-06-03 160535.png / V - Attached On 2024-06-03 13:07:40 UTC - Size: 232.61 KB - 111 views |
| [2024-06-03 13:20:06] |
| Sierra_Chart Engineering - Posts: 22430 |
|
Follow step 5 here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-04 12:07:04] |
| User285770 - Posts: 41 |
|
I did step 5, it doesn't work, still the same problem Now there is a new message How to fix it? |
| Screenshot 2024-06-04 144736.png / V - Attached On 2024-06-04 12:05:50 UTC - Size: 284.87 KB - 116 views |
| [2024-06-04 12:59:42] |
| Sierra_Chart Engineering - Posts: 22430 |
|
Refer to: Connection issues to Rithmic and CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: