Support Board
Date/Time: Tue, 04 Nov 2025 11:33:57 +0000
trading service connection error
View Count: 385
| [2024-06-03 06:37:57] |
| ShaiVardika - Posts: 18 |
|
hey suddenly I can't connect my account all was fine on Friday, I didn't change anything and suddenlly today i get this message on the attach image on the other platform it's conneceting, only with SC it does'nt thanks for your help |
 sierra connection error 2.png / V - Attached On 2024-06-03 06:35:22 UTC - Size: 80.56 KB - 113 views |
| [2024-06-03 07:13:46] |
| Sierra_Chart Engineering - Posts: 21299 |
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We want you to update Sierra Chart to the current version. Instructions: Software Download: Fast Update And see if that resolves the JSON parsing error. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-03 07:59:34] |
| ShaiVardika - Posts: 18 |
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Thanks it worked
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