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Date/Time: Sat, 15 Aug 2026 13:11:04 +0000

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Chat ID setting per Alert

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[2024-04-10 20:20:26] #1 [Go To First Post]
$tack - Posts: 122
Is there a way to have a different Chat ID set for each Alert number? Right now changing the Chat Identifier or Chat Name for Alerts setting results in a change for all Alerts. I would like the ability to have certain alerts to trigger in certain Chats. Or better still, any number of chats I specify. Thanks

[2024-04-10 20:28:17] #2 [Go To First Post]
John - SC Support - Posts: 47509
There is only a single Chat Identifier for all alerts. We have set this as a Feature Request. Note that we can not say when we can get to any particular request. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-11 05:33:17] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 24564
We can do this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-16 17:04:47] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 24564
This will be in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-08-11 17:05:00] #5 [Go To First Post]
User107755 - Posts: 9
I'm wondering if this has been implemented? For me right now, on General Settings > Alerts, the "Chat Identifier or Chat name for Alerts" is the same for each alert number. Thanks.

[2026-08-11 18:56:30] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 24564
Yes of course this was added back in 2024. Set this to what you require for each alert number: Global Settings >> General Settings >> Alerts >> Chat Identifier for Alert (for Alert #) : 0 By default it should be 0. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-11 18:57:37

[2026-08-11 19:58:47] #7 [Go To First Post]
User107755 - Posts: 9
When I change the Chat Identifier for Alert value, every defined alert in my list is changed to this value. So The Chat Identifier seems to not be able to be unique per alert number.

[2026-08-11 23:43:26] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 24564
We do not see this behavior. Make sure you are not changing the global setting: Global Settings >> General Settings >> Alerts >> Notification >> Chat Identifier or Chat Name for Alerts : {} Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-08-12 02:28:25] #9 [Go To First Post]
User107755 - Posts: 9
OK I see now. Since both settings are under the "Global settings" tab, it wasn't clear to me which was the actual global setting. Additionally, I originally followed the instructions under this page Chat and Communications Platform to set up my mobile notifications. Step 13 under "Using Chat for Remote Alert Notifications" instructs you to change the Chat ID Under the "Notification" section. After reading both of your responses, I was able to gather that the Chat identifier in the "Notification" section is the global setting and the "Chat Identifier for Alert" in the "Alert Settings" section was the specific setting. I was changing the value under the "Notification" section per the documentation. Maybe an extra step on the documentation would clear this up. Thanks, I was able to get it working now Date Time Of Last Edit: 2026-08-12 02:29:26

[2026-08-12 02:55:49] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 24564
We are updating the documentation now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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