Support Board
Date/Time: Sun, 18 May 2025 06:25:18 +0000
[Programming Help] - it says historical download complete all the time several times
View Count: 301
| [2024-04-01 22:12:12] |
| Jerra01 - Posts: 5 |
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I am with TopStep I have tried everything I have talked to TopStep support they could not help me we have redone the chart book I have logged in again the server I have translated symbols to current service does not work with the VWAP I saw that the price moves but it always remains historical download complete say
Date Time Of Last Edit: 2024-04-02 05:16:28
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| [2024-04-02 20:27:46] |
| Sierra_Chart Engineering - Posts: 19621 |
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We see you are using Rithmic data. There are going to be issues using Rithmic data. You need to use the Denali Data Feed. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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