Support Board
Date/Time: Sun, 02 Nov 2025 16:06:36 +0000
Connection error message
View Count: 383
| [2024-03-25 14:18:26] |
| shire - Posts: 6 |
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Hello when I login my sierra chart system gives the following error message: connection error message from service: CQG WebAPI Login unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. I've uploaded a screenshot of the error message as well. |
 Screenshot 2024-03-23 085636.png / V - Attached On 2024-03-25 14:18:20 UTC - Size: 53.49 KB - 108 views |
| [2024-03-25 14:18:38] |
| John - SC Support - Posts: 42699 |
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Refer to item #11 at the following link: CQG Trading Platform Service: Common Error Messages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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