Support Board
Date/Time: Mon, 19 May 2025 06:27:45 +0000
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View Count: 454
| [2024-02-17 19:55:07] |
| sgne - Posts: 109 |
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Date Time Of Last Edit: 2024-12-05 04:22:16
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| [2024-02-17 21:12:14] |
| Sierra_Chart Engineering - Posts: 19628 |
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How do you come to this conclusion?: a 1-tick SCID file encounters a short repeat of data records in the file (perhaps less than 10 records).
We see no evidence of a problem at this point in time: [The location I just pinpointed was 1 Feb. at midnight ET, as the date changed to 2 Feb.] We are quite sure there is not a problem. Certainly, there can be multiple records with the same prices and volumes, side-by-side. But they will all have different timestamps. This is all based on data transmitted from the exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-17 21:13:17
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| [2024-02-19 23:34:36] |
| Sierra_Chart Engineering - Posts: 19628 |
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We cannot help with this as it is presented. It is not within the scope of our support to analyze data output from users programs. Use the Intraday data editor to check for duplicate records: Intraday Data Editor You should not find any and if you do simply re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. We are certain there is no problem here. There simply could not be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-20 16:02:08] |
| John - SC Support - Posts: 39847 |
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We do not know why your .scid file would have had the data as it was. And there is not a way for us to figure out what may have occurred. This is something that should not occur.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-20 17:38:22] |
| John - SC Support - Posts: 39847 |
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We are not understanding what you are looking for in terms of "make SC skip data for bar building as the chart loads". Can you give us more information on what exactly you are wanting to accomplish with this?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-20 18:51:14] |
| Sierra_Chart Engineering - Posts: 19628 |
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How did that happen, and how can that be prevented? I don't make the scid files and I don't alter them. Sierra Chart appends to them constantly.
We did look into this and the only conclusions as to why this would happen is that if you have more than one instance of Sierra Chart sharing the same Data Folder, and they are both writing to the same file.Another reason would be is if there is data maintenance being performed on one of the servers. And data was being downloaded, at that exact time. The data maintenance, it is very infrequent and the time that takes for an individual symbol is very small. Usually seconds or less. Otherwise, this issue should not occur. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-20 18:52:06
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| [2024-02-21 01:59:18] |
| Sierra_Chart Engineering - Posts: 19628 |
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No, this functionality does not exist in the custom chart bar interface.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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