Support Board
Date/Time: Wed, 05 Nov 2025 12:47:19 +0000
Cannot open a .cht file using File> Open New Chartbook
View Count: 400
| [2023-11-23 01:04:36] |
| User329170 - Posts: 2 |
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Cannot open a .cht file using File> Open New Chartbook - File is attached
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Private File Attachment Deleted. |
| [2023-11-23 02:17:03] |
| Sierra_Chart Engineering - Posts: 21315 |
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This is because the file is empty. You can access a backup of your Chartbook, by following these instructions: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-23 02:17:08] |
| Sierra_Chart Engineering - Posts: 21315 |
|
This is because the file is empty. You can access a backup of your Chartbook, by following these instructions: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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