Support Board
Date/Time: Sun, 25 May 2025 15:23:21 +0000
Orders not being filled
View Count: 298
| [2023-05-29 15:51:06] |
| User519560 - Posts: 5 |
|
Sierra Chart is working fine on my desktop computer, both for live and simulated trading. (I do both, using simulated to test new strategies.) But orders entered on my laptop are not being filled, at least on simulated trading. (I don't want to place a "test" live order as an experiment.) Instead of the usual display after an order is filled, I get the display in the attached screenshot, with the word "[Held]." The price does not change as the chart price changes, either on the chart or in the trade window. (The "use attached orders" box is checked.) And I can also "grab" the order line and move it up and down, which I should not be able to do for a filled order. I've checked everything, including whether the I am logged into my data service. As far as I can see, all settings are identical to the settings on the Sierra Charts on my desktop, so it is a mystery why Sierra Charts is not functioning correctly on my laptop. |
| [2023-05-30 08:25:39] |
| Sierra_Chart Engineering - Posts: 19695 |
|
The problem is you do not have the Time in Force set correctly. Set it to "Day": Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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