Login Page - Create Account

Support Board


Date/Time: Fri, 09 May 2025 14:28:34 +0000



The candlestick does not move but price move

View Count: 597

[2023-05-28 01:12:01]
levanchuong - Posts: 1
Hi team,

I have an issue regarding to session time.

I have 3 charts in 3 tabs, each one presents for different trading session time that I setup, respectively Asia (06:00:00 - 4:59:59), London (13:00:00 - 12:59:59) and Newyork (19:00:00 - 18:59:59). However, yesterday ( Friday 26/05), my London and New York charts did not move, only the current price move, but the Asian Chart worked normally. Could you please help me to work it out? The issue should be regarding to session time as when I change London session time to Asia, it worked well. Same as New York session time.

I attached 3 charts, including screenshots of the chart and session time for each chart

Thank you
imageAsia.png / V - Attached On 2023-05-28 01:11:36 UTC - Size: 104.52 KB - 111 views
imageLondon.png / V - Attached On 2023-05-28 01:11:39 UTC - Size: 124.23 KB - 94 views
imageNY.png / V - Attached On 2023-05-28 01:11:41 UTC - Size: 97.68 KB - 98 views
[2023-05-28 06:25:03]
Sierra_Chart Engineering - Posts: 19531
Refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account