Support Board
Date/Time: Wed, 05 Nov 2025 10:06:07 +0000
Live Data struggle
View Count: 374
| [2023-05-22 13:15:12] |
| User740178 - Posts: 1 |
|
hi, can you Tell me if I have made a a payment of $46 for a service or if that was just a deposit to sierra, to then pay for the service? also what else would I need to do now to receive live data? I know I need to connect a futures broker, but after that what would be needed?
|
| [2023-05-22 13:47:57] |
| Sierra_Chart Engineering - Posts: 21315 |
|
Yes you have made that payment and it exists on your Services Balance unused. Do you want to use Service Package 11: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-22 15:37:56] |
| John - SC Support - Posts: 42772 |
|
Follow these instructions to select a package: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: