Support Board
Date/Time: Fri, 09 May 2025 14:15:16 +0000
Overnight Session stopped showing
View Count: 578
| [2023-05-19 12:53:38] |
| HeyTFox - Posts: 23 |
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Dear SC, I have all my charts set to show the overnight session. However, when I woke up this morning, my charts are not showing overnight sessions. I checked and I have "Use Evening Session" as YES in Chart Settings. I appreciate some help here. Tom |
| [2023-05-19 13:34:39] |
| Sierra_Chart Engineering - Posts: 19529 |
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Follow the instructions here to re-download the data in case it is missing: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-19 13:34:51
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| [2023-05-19 16:13:40] |
| HeyTFox - Posts: 23 |
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Followed those instructions and I still am not seeing evening session data.
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| [2023-05-19 17:15:18] |
| Tony - Posts: 570 |
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Tom, I would provide more details, so when other users who had similar difficulties saw this post, they could answer your question. i.e. what symbol are you putting on the chart, what are the staring times and ending times for both sessions, etc.
Date Time Of Last Edit: 2023-05-19 17:15:57
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| [2023-05-19 21:16:48] |
| John - SC Support - Posts: 39675 |
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In addition to what is stated in post #4, it would be helpful to have a screen capture of what you are seeing. You can do this by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-21 16:51:58] |
| HeyTFox - Posts: 23 |
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Gotcha, thx. Attached are a few screenshots showing the issue. Evening Session is checked YES, but I do not have evening sessions showing on my chart. As I said previously, it was fine ever since I started using SC, except when it just happened overnight.
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Attachment Deleted.  Overnight Data Disappeared.png / V - Attached On 2023-05-21 16:51:12 UTC - Size: 114.17 KB - 111 views Overnight Data Issue2.png / V - Attached On 2023-05-21 16:51:20 UTC - Size: 247.15 KB - 107 views |
| [2023-05-22 14:54:20] |
| John - SC Support - Posts: 39675 |
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We need to know exactly what your "Session Times" are set to for that symbol.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-27 15:12:57] |
| HeyTFox - Posts: 23 |
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Somehow it is magically working again. Never had so much trouble with a piece of software before. Are you guys working on maybe generating a modern version of SC? Seems like you guys are stuck like MetaTrader. Program is too big and complex to make it user friendly and efficient and too big and complex to create a new version.
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