Support Board
Date/Time: Wed, 05 Nov 2025 08:57:43 +0000
Missing 1 Day of Data on Historical Charts for Nasdaq Global Indicies
View Count: 744
| [2023-05-17 16:25:04] |
| fykemang - Posts: 49 |
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I have deleted and redownloaded the data for a ticker like SDEX-NQGI, but I still see that the data for 5/16 is missing. What might be going on?
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| [2023-05-17 17:54:33] |
| Sierra_Chart Engineering - Posts: 21315 |
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We see the data: https://www.sierrachart.com/image.php?Image=1684345972220.png Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-17 18:06:05] |
| fykemang - Posts: 49 |
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Sorry, I forgot to clarify, but I am using Historical charts not Intraday charts. I do see the intraday data. On my historical chart, I see today's candle and candle for 5/15 but do not see it for yesterday. I have tried deleting all data and redownloading the historical data many times.
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| [2023-05-18 13:37:26] |
| Sierra_Chart Engineering - Posts: 21315 |
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This will be resolved but it will take about 24 hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-18 13:37:46
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