Support Board
Date/Time: Wed, 17 Dec 2025 03:53:47 +0000
Unable to load any Data
View Count: 509
| [2023-05-01 22:16:11] |
| Srinivasa Kancharla - Posts: 4 |
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I have subscribed to Package 11 I have paid for Data and opened a EdgeClear account I still cannot load any data. Please help |
| [2023-05-02 15:53:50] |
| John - SC Support - Posts: 43500 |
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You have not yet connected to your Edge Clear account. Follow these instructions starting at Step #6 to make this connection (assuming they set you up with Teton Order Routing): Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-02 17:36:03] |
| Srinivasa Kancharla - Posts: 4 |
|
Its failing at Connect to the data and trading servers by selecting File >> Connect to Data Feed on the menu. |
| [2023-05-02 17:49:01] |
| John - SC Support - Posts: 43500 |
|
Please post your Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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