Support Board
Date/Time: Sat, 19 Jul 2025 19:34:58 +0000
Connection Error
View Count: 338
| [2023-04-29 22:02:36] |
| User835583 - Posts: 16 |
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I am experiencing a connection issue with SC. The error message reads "connectionn not allowed while connection to external service not present.' I have disconnected and reconnected, downloaded most recent version, restarted pc, and checked that my data service is paid for but I have not solved the issue. Can you please assist. Thanks in advance! |
| [2023-04-30 00:20:26] |
| Sierra_Chart Engineering - Posts: 20256 |
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This should not be occurring any longer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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