Support Board
Date/Time: Tue, 04 Nov 2025 14:14:17 +0000
real time data
View Count: 419
| [2023-04-02 17:14:42] |
| User981454 - Posts: 1 |
|
hello, i renewed my real time data and platform fees on friday march 31,and i have an error message at SC platform opening: "CONNECTION ERROR MESSAGE FROM SERVICE CQG WEBAPI LOGON UNSUCCESFUL SERVER MESSAGE.YOUR LOGON IS DISABLED CONTACT YOUR FCM DATA TIME 2023-04-01 08:12:06" please could you help me ? |
| [2023-04-03 16:00:45] |
| John - SC Support - Posts: 42740 |
|
You need to talk to your broker about this. They have disabled your CQG account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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