Support Board
Date/Time: Tue, 04 Nov 2025 13:39:36 +0000
Discontinuing of Old Sierra Chart/Barchart Exchange Data Feed | Replacement Data Feeds!
View Count: 561
|   [2023-03-27 11:34:52]     |  
| JanJan 1398 - Posts: 14 | 
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                received this email, does it affect my present subscription after 1 April included HKFE data with market depth?
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|   [2023-03-27 13:33:32]     |  
| Sierra_Chart Engineering - Posts: 21299 | 
| 
                No. That data feed will continue in April.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2023-03-28 10:43:55]     |  
| DabbaDo - Posts: 148 | 
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                Did some users get an email about this? I have only seen a sticky thread.
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|   [2023-03-28 11:42:24]     |  
| Sierra_Chart Engineering - Posts: 21299 | 
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                Yes both a ticket and an email went out to users of the  Sierra Chart Exchange Data Feed. Here is your ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1679520382136#ViewTicket Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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