Support Board
Date/Time: Tue, 04 Nov 2025 03:59:27 +0000
checking status of my sierra chart account and order routing status
View Count: 631
|   [2023-03-19 23:23:01]     |  
| zed888 - Posts: 5 | 
| 
                hi, i can see that cqg is enabled on my sierra chart account. but i am not getting any live exchange prices or DOM. Can i clarify that is this because i still need to may for exchange data via the denali feed before exchange data is enabled? secondly, am i able to check/ ensure any trades placed via sierra charts will be routed to my live futures trading account with my broker? for example, does my cqg username link to my futures account?  | 
        
|   [2023-03-20 08:57:01]     |  
| Sierra_Chart Engineering - Posts: 21298 | 
| 
                You need to activate the exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Yes:  for example, does my cqg username link to my futures account?  
And refer to: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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