Support Board
Date/Time: Tue, 16 Sep 2025 08:10:46 +0000
Nasdaq TotalView Market Depth Question
View Count: 560
| [2023-02-25 17:51:40] |
| User652903 - Posts: 25 |
|
Hi team, I'm on Teton/Denali 12 and just subscribed to Nasdaq Totalview. Tried to replay some charts and I'm not getting any market depth data. Checked my message log and saw the attached; I'm subscribed and paid up. What's the reason for the error message? Thanks |
 Screenshot 2023-02-25 at 6.46.53 PM.png / V - Attached On 2023-02-25 17:50:23 UTC - Size: 58.35 KB - 109 views Attachment Deleted. |
| [2023-02-25 19:27:29] |
| Sierra_Chart Engineering - Posts: 20894 |
|
Those messages are completely irrelevant to the issue. Follow the instructions here to download the market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-27 15:04:37] |
| John - SC Support - Posts: 41827 |
|
Also refer to the information at the following link regarding replaying Market Depth data: Replaying Charts: Replaying of Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: