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Date/Time: Tue, 16 Sep 2025 06:04:59 +0000



SC Support Board - Your connection is not private

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[2023-02-18 14:19:50]
User210937 - Posts: 5
When I search the SC Support Board I get this message:

Your connection is not private
Attackers might be trying to steal your information from search.sierrachart.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_AUTHORITY_INVALID


This just started yesterday and happens on all 3 of my computers ?
[2023-02-18 15:40:27]
maxpi - Posts: 188
Same here
[2023-02-18 20:38:50]
Sierra_Chart Engineering - Posts: 20894
There are web services that we have moved to another server.

And therefore until DNS updates on your side, these errors are expected. They will go away, within about a day.

You may want to run this command from the operating system command line:
ipconfig /flushdns
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-18 21:31:20]
Sierra_Chart Engineering - Posts: 20894
We are looking into this further. This really should not be occurring.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-18 23:28:43]
Sierra_Chart Engineering - Posts: 20894
This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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