Support Board
Date/Time: Tue, 04 Nov 2025 01:48:39 +0000
Cannot download current data from Rithmic
View Count: 389
| [2023-02-01 00:04:14] |
| DancyAnd - Posts: 7 |
|
When I log onto Sierra I get a message saying "Permission Denied". I have never had any trouble until the last week or so.The latest data I can download for the ESH3 contract is 12/31/21. I have checked with my broker and they say I have no issues restrictions on their end with my account. I have downloaded the latest version of SC and the problem still persists. Attached is the error message I received. |
Attachment Deleted.  Error Message - Data Download..jpg / V - Attached On 2023-01-31 23:59:35 UTC - Size: 23.71 KB - 104 views |
| [2023-02-01 17:07:22] |
| John - SC Support - Posts: 42737 |
|
The only information we have on this is at the following link: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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