Support Board
Date/Time: Tue, 16 Dec 2025 02:08:39 +0000
27 January 2023 00.00GMT to 05.00GMT - data feed all FX pairs?
View Count: 561
| [2023-01-27 12:52:52] |
| User34124 - Posts: 280 |
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Hi, strange gap in data occured overnight, deleted and redownloaded all .scid files which is normally the fix, but it seems like there was a genuine data issue? And no one else has brought it up on the forum? Please confirm when you can, all the best.
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| [2023-01-27 15:26:39] |
| Sierra_Chart Engineering - Posts: 21852 |
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This problem has been resolved. We are not exactly certain of the precise underlying cause other than a data feed interruption. The missing data has been filled in.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-28 12:28:18] |
| User34124 - Posts: 280 |
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Please check USDX, seems still not resolved on that. Furthermore, any safeguarding you could request from the provider? It's very disruptive for a full-time trader losing a trading day :( |
| [2023-01-29 23:45:13] |
| User34124 - Posts: 280 |
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Seems the same on all FX-indices.. which is the FXCM feed, but exclusive to Sierra only, I checked their own ones
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| [2023-01-30 00:22:46] |
| Sierra_Chart Engineering - Posts: 21852 |
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We see the data for the Forex statistics including USDX has been lost for that time. We will make some configuration changes to avoid this in the future.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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