Support Board
Date/Time: Tue, 04 Nov 2025 16:41:01 +0000
Controls constant freezing, having to disconnect and reconnect.
View Count: 479
| [2023-01-12 19:55:21] |
| User654138 - Posts: 37 |
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Hi, My chart controls and buttons keep freezing, I have to disconnect and reconnect to get them to function again. I have had to this probably 20 times yesterday and today. I tried downloading the program again but same result. I have never had this happen before. I need to correct this, any ideas? Thanks |
| [2023-01-12 21:39:08] |
| John - SC Support - Posts: 42755 |
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Please get us a copy of your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-13 03:04:36] |
| User654138 - Posts: 37 |
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I just used the send for analysis button to forward it
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| [2023-01-13 14:12:15] |
| Sierra_Chart Engineering - Posts: 21306 |
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When you say freezing, is the user interface of Sierra Chart inoperable and in a frozen state? Or is it that charts are not updating?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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