Support Board
Date/Time: Tue, 04 Nov 2025 21:54:13 +0000
Chartbook file is not compatible
View Count: 538
| [2023-01-04 13:11:41] |
| User609927 - Posts: 7 |
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Hi, So I'm trying to open a chartbook file my Message Log is giving me this message: The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\CLT_Recording_.Cht | 2023-01-04 12:44:09.983 * How do I convert the file? I've attached the chartbook. Thanks Cody Date Time Of Last Edit: 2023-01-04 14:54:48
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 CLT_Recording_.Cht - Attached On 2023-01-04 14:53:52 UTC - Size: 19.4 KB - 278 views |
| [2023-01-04 19:01:41] |
| Sierra_Chart Engineering - Posts: 21309 |
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This is something that you are able to update your self. Follow through the instructions here: Chartbooks (Workspaces): Opening Older Chartbooks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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