Support Board
Date/Time: Tue, 04 Nov 2025 21:53:15 +0000
installation new computer
View Count: 485
| [2023-01-03 13:46:28] |
| User562957 - Posts: 58 |
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Hello supportteam, I got a new computer and all charts are not there. My saved template too is that normal or is there a chance to get the charts and everything like on my old computer ? I thought when I log in its saved but I had to make everything new... |
| [2023-01-03 16:01:58] |
| Sierra_Chart Engineering - Posts: 21309 |
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You will need to manually transfer the files over from your existing installation of Sierra Chart to the new one. All of this is documented here: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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