Support Board
Date/Time: Tue, 04 Nov 2025 21:54:19 +0000
Multiple accounts
View Count: 450
| [2023-01-03 00:09:08] |
| User277159 - Posts: 13 |
|
Hi, Im wondering if you can see if I’m making payments for two accounts simultaneously ? I just made a payment for the services and now you’re already asking for another,my email is blckghststudio@gmail.com could you please check if you’re receive payments for the same service twice? Many thanks in advance |
| [2023-01-03 01:25:16] |
| Sierra_Chart Engineering - Posts: 21309 |
|
Yes you do have two accounts but you are not making a payment to your other account. Go to this page to see all of your transactions and Recurring Services https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog There is a link at the top for Recurring Services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: