Support Board
Date/Time: Tue, 04 Nov 2025 00:00:17 +0000
Switched back to delayed data, lost market depth on DOM
View Count: 553
| [2022-12-25 08:43:14] |
| User274908 - Posts: 1 |
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Hi there, I had to deactivate my denali feed recently and switch back to the provided delayed data(SC Data - All Services). It is connecting and working fine but Im not seeing any DOM data regarding resting orders or stacking bids/asks, ony a 1 is showing on the bid/ask. Ive tried to disconnect, reconnect, restart etc. My apologies if there's something simple I missed in the self help sections. Thank you
Date Time Of Last Edit: 2022-12-25 08:43:55
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 Missing Depth Data.png / V - Attached On 2022-12-25 08:40:20 UTC - Size: 39.02 KB - 146 views |
| [2022-12-25 20:03:34] |
| Sierra_Chart Engineering - Posts: 21298 |
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It is not unusual for there not to be market depth data over the weekend.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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