Support Board
Date/Time: Mon, 09 Jun 2025 22:40:14 +0000
Can't Close non existing order
View Count: 385
| [2022-12-04 15:02:15] |
| Ernest16 - Posts: 9 |
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Last week I took a trade on MES, when price hit my target I had an internet gap so the trade was closed in my broker (IB) but not in Sierra Chart. So now, I always have a non-existing order.. For example, now I have a non-exisiting short (file attached). If tomorrow I take a long, that trade will be closed with a huge lose in sierra chart, and when target get hitten, it will be open a new short. I tried to flatten, but it open a new trade on my broker. How could reset that data? No matter if I lose all trade activity log. |
Attachment Deleted.  Screenshot_2.png / V - Attached On 2022-12-04 14:59:50 UTC - Size: 46.89 KB - 94 views |
| [2022-12-04 23:07:50] |
| Sierra_Chart Engineering - Posts: 19873 |
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That is a position not an order. Make sure you are not using the Order Fill Calculated Position: Basic Trading and the Trade Window: Using Order Fill Calculated Trade Position Data for Independent Position Tracking Otherwise, refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-04 23:08:23
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