Support Board
Date/Time: Sun, 15 Jun 2025 16:12:11 +0000
Problem with the DATA
View Count: 521
[2022-10-15 17:04:58] |
Amado Cruz - Posts: 1 |
Hi I hope you can help me with a problem I have when placing my trades in Sierra Chart. It seems that the data is delayed, when I place an order it is not executed in the place of the price without being able to see where it is being executed, then it takes me out of the active order, either in Target or Stop, it does not show it to me until after a few seconds in another position to which I had taken the Trade. I put a link to a video so you can see the problem exactly. https://clipchamp.com/watch/ZYVkXVYmdVG I look forward to your comments. Best regards, AC |
[2022-10-15 18:45:13] |
Sierra_Chart Engineering - Posts: 19918 |
Yes this is true because you have not activated any exchanges. Complete the agreements here, and activate the exchanges you need: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-15 18:45:29
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