Support Board
Date/Time: Fri, 07 Nov 2025 17:16:48 +0000
Unable to connect to CQG account.
View Count: 430
| [2022-08-08 01:08:52] |
| User621878 - Posts: 13 |
|
Updated SC to version 2393 after reading the post "Required Update for CQG Users who are Using Sierra Chart Versions 2290 and Earlier", and renewed my subscription. I am now getting "CQG WebAPI (Not enabled on package) [trading]" in "Data/Trade Service Settings". I have made no changes to my settings.
|
| [2022-08-08 04:21:27] |
| Sierra_Chart Engineering - Posts: 21328 |
|
This has been resolved for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: