Support Board
Date/Time: Tue, 04 Nov 2025 13:48:31 +0000
Unable to place trade on Crude
View Count: 556
|   [2022-05-03 12:51:12]     |  
| WicksnStones - Posts: 5 | 
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                After reactivating my services, i am unable to place a trade on crude but S&P is fine. I see the entry line, TP's and SL lines but they disappear as soon as they appear.
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|   [2022-05-03 14:06:19]     |  
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                Sounds like you are encountering an order rejection.  We need to see the information related to the rejection. Refer to: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-03 14:06:30  
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