Support Board
Date/Time: Tue, 04 Nov 2025 13:40:05 +0000
Unable to place trade
View Count: 660
| [2022-05-01 22:37:38] |
| Ifrit - Posts: 51 |
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I cannot place a trade. Current chart is Micro E-Mini Nasdaq 100. MNQM22. I get this error message: Teton CME Order Routing (Order reject). Info: New order rejected - Invalid SecurityDesc(tag 107). Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 994. Service Order ID: 54305. Symbol: mnqm22_FUT_CME. Account: --------- | 2022-05-01 18:35:15.287 * I found this symbol via: File >> Find Symbol Teton Routing Service shows connection to IronBeam. I can see my account balance. Data is live. I am still unable to place a trade. Date Time Of Last Edit: 2022-05-01 22:46:02
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| [2022-05-01 22:46:27] |
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You need to use the exact symbols that are listed in File >> Find Symbol. The CME uses uppercase characters. To change the symbol of a chart, refer to: Changing the Symbol of a Chart: Changing the Symbol of a Chart or Trade DOM Through Chart Settings The correct symbol is: MNQM22_FUT_CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-01 22:47:02
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| [2022-05-01 23:01:11] |
| Ifrit - Posts: 51 |
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Solved. Thanks.
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