Support Board
Date/Time: Tue, 04 Nov 2025 03:03:20 +0000
Account Service Package
View Count: 813
|   [2022-04-12 16:37:32]     |  
| User785122 - Posts: 5 | 
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                I have funded my account but am unable to activate a service plan.
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|   [2022-04-12 17:14:54]     |  
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                Do you know what Service Package you would like to use?: Description of Service Packages and Pricing: Packages Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-04-12 17:28:06]     |  
| User785122 - Posts: 5 | 
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                Yes, Service Package 11 for 3 months. Each time I have attempted to upgrade it says I need at least $10 in my account, which I have deposited $250
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|   [2022-04-12 17:40:39]     |  
| User785122 - Posts: 5 | 
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                File attached
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Attachment Deleted. Private File  |  
|   [2022-04-12 17:44:16]     |  
| User785122 - Posts: 5 | 
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                File attached
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Private File Private File  |  
|   [2022-04-12 18:04:06]     |  
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                2022 Rev Account: Set Status for Service Package to '11 - Advanced + Denali Data Feed' till 2022-04-26.
                 Sierra Chart Support   | 
        
|   [2022-04-12 18:13:04]     |  
| User785122 - Posts: 5 | 
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                Awesome, thank you.
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