Support Board
Date/Time: Sun, 22 Jun 2025 15:06:16 +0000
Connection problems with new PC
View Count: 481
| [2022-03-23 15:14:00] |
| User783913 - Posts: 2 |
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hi there, I recently got a new computer and have just tried connecting to my denali feed on it, (specifically the NASDAG 100 chart) it comes up with the following: "Symbol is unknown. Click for symbol information. Real-time data subscription for instrument F.US.ENQ (corresponding to ID = 2) are not enabled". Any suggestions for might be wrong? |
| [2022-03-23 15:20:53] |
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Activate the exchanges that you require from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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