Support Board
Date/Time: Sun, 22 Jun 2025 17:20:51 +0000
Rollover
View Count: 868
[2022-03-11 13:42:24] |
Steve Leon - Posts: 318 |
I have all my charts settings the same to rollover to next contract based on volume For some reason (same symbol) most of my charts have not rolled over but my TPO charts have rolled over. Not sure why Can you help explain ? Again settings are the same for all charts Thank you |
[2022-03-11 16:02:25] |
John - SC Support - Posts: 40555 |
Make sure the option for Chart >> Chart Settings >> Automatically Rollover Futures Symbol is set the same for all the charts. It sounds like the TPO has this enabled, but the others do not. Refer to the information here: Chart Settings: Automatically Rollover Futures Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-11 16:15:39] |
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Really we do not recommend enabling that option and that you just handle the rollovers manually. Just perform a manual rollover as needed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-22 13:16:14] |
Steve Leon - Posts: 318 |
Is there a reason you dont suggest it. I find that doing it manually is quite cumbersome since i am looking at a lot of different charts and variables at this point
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[2022-03-23 20:13:16] |
John - SC Support - Posts: 40555 |
It's just that most people do not pay close enough attention and then the rollover occurs automatically and they are asking us what happened. Therefore, it ends up being more work for us.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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