Support Board
Date/Time: Mon, 23 Jun 2025 05:15:02 +0000
transfer account
View Count: 641
| [2022-03-02 18:29:38] |
| User356540 - Posts: 5 |
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Hello, I have a problem connecting with transact. i am french and i don't speak english. i want to stay with sierra chart because i want to switch to automatic trading later. please help me to transfer my account to another broker. point one: a broker who accepts a French client without problems and who helps me to transfer my account without problems. point two: customer service that is used to working with individual customers. point 3: a customer service that knows sierra chart well in order to assist me. point 4: competitive rates on ES and NQ futures. thank you very much for making a few calls to check point 1 and 2, 3 and 4 above all. pending the list of brokers fulfilling these conditions. Cordially Jean-Luc |
| [2022-03-02 18:49:08] |
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We will follow-up with you. Thank you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-02 19:04:08] |
| Stage 5 Trading - Posts: 155 |
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Hi Jean-Luc, I am a former Infinity Futures Broker and owner of Stage 5 Trading Corp. Stage 5 takes great pride in helping Transact/Infinity traders transition as seamlessly as possible. We work with a lot of French clients and I believe our team is able to communicate well with French traders. I am happy to hear you are looking to transfer to Sierra Teton Order Routing with Denali for real time and historical data. I think you are making a great choice and look forward to your feedback! Please feel free to contact us and we will gladly assist you with any questions you may have and/or the process of transitioning your account and hopefully helping you improve your current trading solution. We would be able to provide some DOM chartbook layouts that will hopefully be more in line with what you are accustomed to. In addition, we would be more than happy to have a remote session to help get you setup with the new layouts. If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ If you are ready to move to the Teton Order Routing solution right away, we invite you to complete an application by clicking the blue button at the top of the https://stage5trading.com/ page that says Introducing Sierra Chart Teton Order Routing - Click Here to Open an account We are here to help, so please let us know how we can best assist you! Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results. |
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