Support Board
Date/Time: Mon, 03 Nov 2025 12:47:37 +0000
Delayed data after signing agreements
View Count: 645
| [2022-03-02 17:37:06] |
| User764632 - Posts: 1 |
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I signed my agreements as a ‘professional’ when I should have not. I don’t know if this affected my delayed data issue. I have disconnected and reconnected my data and made sure my symbols are correct.
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| [2022-03-02 21:22:11] |
| John - SC Support - Posts: 42699 |
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Having signed as Professional would affect the data. You need to redo the agreements and make sure you sign as a Non-Professional and that you enter your Broker/FCM information where it asks. You can access the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-02 21:22:31
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