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Date/Time: Mon, 23 Jun 2025 10:44:43 +0000



I am attempting to download historical data for multiple charts ESH2, NQH2

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[2022-03-02 16:19:56]
Kim D Rose - Posts: 4
I am attempting to download historical data for ESH2. It only down loads 1 day of data. I have followed all the instructions in the help topics. I have done the delete all data and download, download all historical data for all charts. But is is only downloading 1 day. I use Rithmic data. Nothing is working. Any help would be great.

Thanks
[2022-03-02 16:23:03]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. Regarding Rithmic, refer to:
Rithmic Trading Platform Service: Rithmic Support Policy

You will need to use our Denali Exchange Data Feed for data.

Also, we recommend using our Teton order routing service if your broker supports that:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-03-02 16:30:53]
Kim D Rose - Posts: 4
I have never had this issue before until now even on rithmic. Is this a new issue?

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