Support Board
Date/Time: Mon, 23 Jun 2025 05:11:38 +0000
NG TAS
View Count: 682
| [2022-03-02 04:18:03] |
| User664240 - Posts: 207 |
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Symbol is NGTJ22-mymex, after downloading 2308 the DOM for the stated symbol goes blank during the close. Switching between another symbol,(functioning properly)and back to NGTJ22 brings the DOM back with quotes but again they disappear. This phenomenon happen on the close that is 2:28 to 2:29:59 EST. My advice just watch the symbol in the DOM tomorrow and the issue should be clear.
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| [2022-03-02 07:50:36] |
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What you see is going to be based upon the data provided by the exchange and you can see that clearly in Window >> Current Quote Window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-02 22:57:56] |
| User664240 - Posts: 207 |
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The Data is there,,,As the switching clearly demonstrates .just cue it up this afternoon and see for yourself.
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| [2022-03-03 14:05:26] |
| User664240 - Posts: 207 |
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Hopefully you'll respect the time and effort I'm putting into Vetting YOUR software.
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 ice_screenshot_20220303-090107.png / V - Attached On 2022-03-03 14:04:41 UTC - Size: 22.53 KB - 155 views ice_screenshot_20220303-090122.png / V - Attached On 2022-03-03 14:05:09 UTC - Size: 9.22 KB - 149 views |
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