Support Board
Date/Time: Tue, 04 Nov 2025 03:03:14 +0000
CQG chart missing data
View Count: 584
| [2022-02-27 08:04:04] |
| User578810 - Posts: 5 |
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comparing charts from CQG F.US.EPH22 vs. SierraChart feed ESH22, end of the day Friday, Feb. 25/2022, the chart with CQG price feed looks very different than SC price feed, any idea why? in the last screenshot, it seems the bid and ask volume are zero. https://www.sierrachart.com/image.php?Image=1645948675314.png https://www.sierrachart.com/image.php?Image=1645948775134.png https://www.sierrachart.com/image.php?Image=1645948963960.png |
| [2022-02-27 10:51:49] |
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Refer to the information about CQG in the version notes for 2351 here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-27 10:51:57
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| [2022-03-01 13:34:01] |
| User578810 - Posts: 5 |
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I changed the data to Denali, it seems ok from now, is there a way to get the correct historical data? https://www.sierrachart.com/image.php?Image=1646141430749.png |
| [2022-03-01 14:19:14] |
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You also need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed And then you need to re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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