Support Board
Date/Time: Tue, 04 Nov 2025 13:39:32 +0000
Problem taking a trade with Rithmic
View Count: 612
| [2022-02-07 15:18:14] |
| Cedlam - Posts: 14 |
|
Hello, Could you tell me what this message means in "message Log"? When I take a trade, it cuts me off after a few seconds. I'm testing a trial to have an account funded afterwards but it doesn't work. thank you very much ced https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60964 |
| [2022-02-07 22:04:34] |
| John - SC Support - Posts: 42737 |
|
That particular message is stating that you are having a connectivity issue to the Rithmic Server. Make sure you have selected the correct server in your Data/Trade Service Settings. Refer to the Setup Instructions for Rithmic here: Rithmic Trading Platform Service: Setup Instructions Also make sure you have selected the correct trading account in your Trade Window. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If it is not the Rithmic setup, then it would be general connectivity issues. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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