Support Board
Date/Time: Tue, 24 Jun 2025 22:59:10 +0000
live trading
View Count: 703
| [2022-01-24 17:21:36] |
| User894546 - Posts: 47 |
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I have just copied my chartbook to another pc but i am in simulation mode which I cant seem to be able to switch off. Do I select Teton order routing to go live rather than sc data all services?
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| [2022-01-24 19:30:23] |
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Are you using the Teton order routing service? If so, the answer is yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-24 19:47:06] |
| User894546 - Posts: 47 |
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I dont think i am, when i turn off sim trading usin sc data i see my account number in the order window but when i try to place a live order it changes to a sim order
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| [2022-01-24 19:59:27] |
| User894546 - Posts: 47 |
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I uncheck trade simulation on. I receive the message do you want to disable sierra chart trade simulation mode? all orders will be sent to the connected trading service. I click yes The trade window account drop down changes from sim to my live account number when I try and place an order the account immediately changes back to sim and the order is placed as sim |
| [2022-01-25 07:14:10] |
| User894546 - Posts: 47 |
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Hi Could I please ask if you can help me with this problem. I am unable to trade and waited all day for your response. I understand it is a very busy time. Every time I try and enter a live order it reverts to a sim order. Please see the message above. Thank you |
| [2022-01-25 12:42:20] |
| User894546 - Posts: 47 |
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Hi Could someone please help me with this problem? I have read posts on this and can see there are identical problems but I do not see any explanation or how to rectify the problem. Please could you reply? Thank you |
| [2022-01-25 13:41:15] |
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You need to set Sierra Chart to the Trading service you want to use Sierra Chart with. If you are using the Teton order routing service, then follow the instructions here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-25 13:54:55] |
| User894546 - Posts: 47 |
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I just subscribe to Sierra, I do not pay for another system. If this means I am supposed tyo connect to Teton I have tried this but receive the message "no trade account assigned". What needs to be done? |
| [2022-01-25 13:57:44] |
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Who is your broker or Trading service you are using?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-25 14:00:13] |
| User894546 - Posts: 47 |
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Done Thank you |
| [2022-01-25 14:12:22] |
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Do you need further help here or are you now all set?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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