Support Board
Date/Time: Mon, 03 Nov 2025 16:50:04 +0000
Data feed
View Count: 715
| [2021-12-27 16:56:08] |
| Ken Smith - Posts: 58 |
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I have spent over an hour now trying to go from my 2 week live data trial that I didnt get a chance to use, over to the delayed data, and it will just not connect for me...what am I missing here?...I have been thru the instructions step by step multiple times. thanks ken |
| [2021-12-27 17:00:56] |
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Your account was expired. We reactivated the trial. Let us know if you can now receive the delayed data. We see you are using Trading Evaluator-Delayed service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-27 17:01:12
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| [2021-12-27 17:09:56] |
| Ken Smith - Posts: 58 |
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Yes, it is working now...thanks very much :) hopefully after some practice with Sierra, I can go live. thanks again Ken |
| [2021-12-27 23:55:56] |
| Ken Smith - Posts: 58 |
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Im a bit confused, I switched over to delayed data for free so that I can setup my charts. IE: a few basic time charts, a TPO and a numbers chart. The instructions say I have to have a package 5 in order to use those charts?....do I have access to live data ?? If not thats ok, I can wait till I open an account. Thanks Ken |
| [2021-12-28 12:02:25] |
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Your Sierra Chart Service package is now a trial which is equivalent Service Package 12 so you have access to those particular studies: For complete details about real-time market data, refer to this page: Real-Time Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-28 12:02:36
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