Support Board
Date/Time: Tue, 04 Nov 2025 08:00:51 +0000
Reconnecting to data feed
View Count: 538
| [2021-12-02 16:38:46] |
| User148596 - Posts: 217 |
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Hi, I let my Denali payment for this month lapse but I made the payment yesterday. Can you please reconnect me to the live data feed or tell me what I need to adjust on my end because I haven't changed anything on my end.
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| [2021-12-02 18:50:07] |
| John - SC Support - Posts: 42737 |
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You also need to activate the exchanges for which you want the real-time data. You can do this at the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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